- Report: #874311
Report - Rebuttal - Arbitrate
Complaint Review: i Buypower
i Buypower Terrible customer service Internet
*Consumer Comment: a solution
The computer arrived without the product key sticker for Windows 7 attached.
I first contacted Ibuypower, who told me to send pictures of all sides of the computer. I did this. I had no response whatsoever from them. I then contacted Newegg again, and sent them all the information, pictures etc. When I did not hear from them after a month, I called Newegg again. They said that they could not find my complaint. I resent everything, and they came back twoo weeks later to tell me that I should contact iBuypower, even though they knew full well that I had done so to no avail.
I called Ibuypower again, and they told me that they could do nothing as they did not have a record of the product key for the Windows & installed on the computer, and that I would have to uninstall it and buy a new Windows 7 program and install it at my own expense.
I will never buy anything from either of these companies again.
This report was posted on Ripoff Report on 04/26/2012 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/i-Buypower/internet/i-Buypower-Terrible-customer-service-Internet-874311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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