- Report: #1112215
Report - Rebuttal - Arbitrate
Complaint Review: iYogi
iYogiiYogi.com Internet, Select State/Province India
iYogi iYogi destroyed two computers and credited a rebate to a non existent credit card Internet
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iYogi destroyed one computer by not knowing the program they were running would damage my hardware.
I could see the warning, but they ignored it. I had a contract on two computers. When I told them I no longer wanted their service, my second computer immediately would no longer allow Microsoft Professional Office and Home function. I critical item was removed from the computer and it could not be re-installed.
After many months, iYogi notified me that they were returning $110 to me. That was October, 2013.
Not having received the money credited to either of my accounts, I contacted them. They said they credited it to either a credit card ending in xxxx or credit card ending in xxxx. Both cards that had been canceled due to attempts of fraudulent use. They cannot tell me the entire cc numbers or the bank that issued the card.
After four months of haggling with them, they advise me that that they don't know which account they credited or wihich bank was involved and there is nothing more they can do. "Their finance dept. doesn' accept calls from customers and will not discuss it with me and that it is up to me to find out where the money is as they can do no more."
Warning..do not do business with this company. You will risk your money and your computer.
This report was posted on Ripoff Report on 01/02/2014 06:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/iYogi/Internet-Select-StateProvince/iYogi-iYogi-destroyed-two-computers-and-credited-a-rebate-to-a-non-existent-credit-cardn-1112215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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