- Report: #1095169
Report - Rebuttal - Arbitrate
Complaint Review: ibackup
ibackup26115, Mureau Road, Suite A Calabasas, California USA
ibackup Pro SoftNet Corporation Massive Overcharges Without Warning. They REFUSE TO WORK WITH CUSTOMERS Calabasas California
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We have a corporate account with iback up. For the last 8 months, we would normally get bills for $200 a month with a $80-100 surcharge per month. Imagine our shock when we got a monthly surcharge bill of $2400 for the month. Ten Times the normal amount!!! When we called the company to ask about this charge they said that they never give refunds. They refuse to let you speak to management and will not give you anybody in their legal department to speak with at all. Bottom line, stay far away from them.
This report was posted on Ripoff Report on 10/28/2013 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/ibackup/Calabasas-California-91302/ibackup-Pro-SoftNet-Corporation-Massive-Overcharges-Without-Warning-They-REFUSE-TO-WORK-1095169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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