- Report: #1065338
Report - Rebuttal - Arbitrate
Complaint Review: IBNtel
IBNtel IBNtel Explained The Higher Rate ,It was for Intra-State calls, Oakton Virginia
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I received my bill and the rate for my calls in the USA were much higher than the advertised 2.3 cents/minute rate. I called customer service and they pointed out that the rate was higher because my calls were in-state calls.
They pointed out where on their ibntel.com website they advertise their in-state rate and they do in fact advertise a higher rate for in-state calls.
Whoever decides to do business with this company, read their rates carefully as they could be different depending on where you call. They did also point out that every company has higher in-state rates so after I checked that out I continued to do business with them.
This report was posted on Ripoff Report on 07/08/2013 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/IBNtel/Oakton-Virginia-22124/IBNtel-IBNtel-Explained-The-Higher-Rate-It-was-for-Intra-State-calls-Oakton-Virginia-1065338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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