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Report: #1060498

Complaint Review: Iboats.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Cvx — Belmont New York
  • Author Not Confirmed What's this?
  • Why?
  • Iboats.com Internet USA

Iboats.com 18 days still no Springfield marine bucket seats Internet

*Author of original report: Iboats above and beyond

*Author of original report: Wow iboats

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I ordered 2 Springfield marine bucket seats on June 1st 2013 it is June 19 th still no seashot he shipping description said items shipped in five days. I called customer service on 6th day to follow up and maybe get tracking number dalin said had not received info from spring field marine yet he would contact them and be in touch. 13 days since items were ordered I called iboats again a female said that dalin had emailed them and were waiting to hear back. day 14 receive email from dalin that says how important I am to iboats and I should here something in 1 to 2 days 19 days since order is placed. I call iboats again discuss situation with a femsays she says that Springfield marine is not returning any emails and that dalin has placed emails as well as she and there was not much else they could do except to refund my money or I could wait. i asked her if she could pick up a phone and call Springfield marine I got a run around emails the way to go. so I guess I will just wait and see how many months it will take for the sea box that my seats are in coming from china to get to good ole USA 

This report was posted on Ripoff Report on 06/19/2013 03:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iboatscom/internet/iboatscom-18-days-still-no-springfield-marine-bucket-seats-internet-1060498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Iboats above and beyond

AUTHOR: Cvx - ()

POSTED: Thursday, July 04, 2013

I received my seats on July 3 two days before the order should have been received they sent them out at no additional charge via 2nd day air although it took a month and three days to receive two boat seats I believe they made good by substituting boat seats that were at a considerably larger expense with no xtra charge to me I will definitely do business with iboats again

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#1 Author of original report

Wow iboats

AUTHOR: Cvx - ()

POSTED: Thursday, June 20, 2013

i spoke with Brandon manager of customer service today. very apologetic about situation seat manufacturer didn't have parts to build Seats I ordered they wanted to keep my business so how sent links for other seats to me. I picked out seats he scaled manufacturer to make sure I would get them in a timely manner the seats were almost 300.00 more than original order was but no charge to me we will see

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