• Report: #771916

Complaint Review: icloudcenter

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  • Submitted: Thu, September 01, 2011
  • Updated: Sun, April 29, 2012

  • Reported By: RIPPED PENNY — United States of America
icloudcenter
Internet United States of America

icloudcenter stolen source code for HIGH prices, Internet

*Consumer Comment: Reputation fixing

*Consumer Comment: iclodcenter is a total rippoff & a scam!

*Consumer Comment: Maybe the problem is that...

*REBUTTAL Owner of company: Nash wants to buy our script to resell

*Author of original report: now extremely overpriced!

*REBUTTAL Owner of company: The source code is our original code

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I bought code from icloudcenter.com for a penny auction website.

At that time the code was advertised for $99.00 (it ha since gone up to $499.00) and was claimed to be original code. And that a refund could happen if not satisfied. Site page has been rewritten since removing the promise of refund! (new page is:)

http://www.icloudcenter.com/penny-auction-script.htm

I never installed the scripts. I had issues after I unpacked the scripts and noticed several SwooPo logos inside the subfolders. I requested a refund but they insisted I had installed the software and that they had given me "tech support" so I could not return it. I complained to Discover and they lied to discover and managed to keep their $99.00

They refused to answer my questions about where the swoopo logos came from. Save your money and do not trade with this site! There is cheaper and even free software out there!


This report was posted on Ripoff Report on 09/01/2011 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/icloudcenter/internet/icloudcenter-stolen-source-code-for-HIGH-prices-Internet-771916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 2Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Reputation fixing

AUTHOR: nebzero - (Czech Republic)

These days, a great danger lurks just a few clicks away: the online review. By Googling your company's name, anyone can read and track your business's performance including missteps, poor service or less-than-stellar products.

Protecting your company's reputation is now a 24-hour vigil. Negative reviews whether they're merited or not can turn away potential customers and vendors, and reflect badly on your company's brand.

The good news is that small-business owners can be proactive in securing positive reviews by asking satisifed customers to share their experiences. But what if it's already too late?

Here are the three best ways to improve your online reputation:

Mireya Acierto
Oguz Ucanlar of SpaForever contacted dissatisfied customers after bad reviews.

1. Reach out immediately to dissatisfied reviewers. Their negative comments don't need to be the end of the conversation. Small-business owners should attempt a dialogue, experts say, as complainers might improve the review or take down the post. Oguz Ucanlar, president of SpaForever LLC in Chicago, managed to turn around bad reviews on Yelp.com by contacting the aggrieved posters. He apologized, explained the situation and offered the reviewers discounts or a free massage. The result? One bad review was deleted, and the spa's overall rating went up. "I take it really seriously," he says. It also helps that Yelp now allows business owners to respond publicly to any customer comment, giving others a window into how the business treats its most finicky customers.


When a bad review surfaces, an apology goes a long way, says Lisa Barone, co-founder of Outspoken Media Inc., a Spring Hill, Fla., Internet marketing company. "Most people just want to be heard," she says. "They just want to know you're listening and you care, and that you're going to try and fix it."

Keep in mind that a negative review can sometimes be helpful. Case in point: an online customer of Nationwide Candy LLC of Albuquerque, N.M., complained after she received the wrong bubblegum product. Turns out, the candy wholesaler had posted an incorrect image on its site. "It just casted a bad image on us," says Ken Hanson, its general manager, who immediately corrected the error.


2. Flood search engines with content you can control. Use digital media's reach to your full advantage, says Evan Bailyn, founder of First Page Sage LLC, a New York search engine optimization company. Mr. Bailyn says he often helps clients put "good publicity on top to knock bad publicity off the first page" of search engine results. To do that, he suggests releasing press releases through prnewswire.com or pr.com and building Twitter, Facebook and YouTube accounts since these social-media sites show up high on search results. "The overall strategy is inundating the Google results with as much good or neutral content as possible so that the bad seems like an anomaly," Mr. Bailyn says.


3. Appeal to bloggers to review your company or your product. Getting others to weigh in can be an effective way to generate neutral or positive reviews to counteract negative ones. Influential bloggers in your niche market can bring instant credibility to a company. If you already know bloggers in your industry, read or reach others by simply scanning their blogrolls, a handy list (typically placed in the sidebar) of potential contacts. Alert them to news about your product or service as a first step in building the relationship.

While it's controversial, some business owners say they've improved their reputations through sponsored blog posts. Netfirms Inc., a Web-hosting company in Markham, Ontario, is paying $10,000 to SocialSpark.com, a marketplace for paid reviewers, and to about 60 bloggers to write 200-word reviews of its new Twitter service. "The more positive feedback that we can have, the better," says Dan Feferman, its product specialist and community manager. Other sites to consider are PayPerPost.com, SponsoredReviews.com and ReviewMe.com, Mr. Bailyn says. Costs can range from $15 to $150 per posting. While some business owners liken sponsored posts to traditional ads, keep in mind you could turn off potential customers. To prevent that, make sure the blog post contains a disclosure that it's a paid or sponsored review.

A companys brand and reputation will live or die by what is said about it online. By following a few simple rules you can ensure that your company will fly. Failing to track and react to what is being said about you online could be fatal for your company.

Monitoring your reputation online is similar in many ways to monitoring what is said about you offline, with one major difference: news (good or bad) can spread like wild fire online. What starts today as a rant from a disgruntled customer could tomorrow have spread round the internet leaving your brand in tatters.

With a bit of inspiration, some talent and of fair slice of luck you can use the same power to drive your brand forward. The infamous digg effect can drive thousands of visitors and hundreds of links all of which can do wonders to your visibility online, and when used correctly can have a massive influence on the bottom line of any business.

Surviving the digg effect
Tongue-in-cheek alternatives to the digg effect
The following strategies can help you to exert a bit more control over what is being said about you online:

1. Track everything said about you online.

The first step is to track all mentions of you, your brand, your products and your company. There are numerous options, including our very own reputation monitor.


Andy Beal shares the tricks
Cameron Olthuis gives us the 101
2. Build relationships say thank you


For each positive comment you find online take the time to say thank you. Make your thank you real, personal and honest and people will appreciate it. The more conversations you can have with people around the internet the better. Building relationships and building your network is an amazingly positive side effect of improving your reputation online.


10 reasons commenting is good for you
Listen to the ways people say they want to hear from you
3. Participate in relevant online communities


Building your profile in online communities can be an incredible way to get your name known and to build a reputation. The golden rule is to go all out to help other people. If you are only in it for personal gain then you will not get any benefit from it.


Many of the leading names in the SEO world are incredibly active in various forums. In the SEO world over 50% of people in a recent SEOmoz post said they first learnt s****.>
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#2 Consumer Comment

iclodcenter is a total rippoff & a scam!

AUTHOR: JRoll - (United States of America)

I unfortunately am also a victim of icloudcenter and their software scam.  I am embarrassed that I even read the 3 other complaints about this company and still decided to try their product.  I thought to myself, maybe these people were just unlucky, or just those type of people who complain.  I run a business, and I know you cant please everyone.

That being said, this is definitely not the case in this situation.  They sell you open source freeware scripts, with a slight modification to add their company logo to it.  The scripts are out of date, and are full of bugs.  I bought several scripts at once, installed them on different servers, and they all had the exact same bugs.  They know about the bugs, but want you to pay them to fix them, even though they claim they offer full support of their scripts for free for 90 days.

Its a 2 man show, with Alexander as the salesman, and Chana as the programmer.  They are based in Israel, so being in the US, their hours are not good, they are only available from 2am to 8am EST.  They tell you to pay them anytine you find a new error with the script, and they get very rude if yo disagree with them.

The biggest issue I find is that they claim these scripts are original, made ny them, the problem is that if they wrote them, then they are terrible programmers, since they are full of bugs.  the reason I doubt they wrote them is because they dont even know how to fix the issues that come up.  I ended up hiring a local NJ company to rewrite thei script.

Also, the penny auction script database code is written poorly, and the site will crash if you get more than 20 people on your site at one time, learned this the hard way.

Avoid Icloudcenter at all costs, they are a total scam.
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#3 Consumer Comment

Maybe the problem is that...

AUTHOR: boysha - (Canada)

this Alexander person is a crook, because he robbed me for $69 with faulty script.

Neb Radojkovic 
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#4 REBUTTAL Owner of company

Nash wants to buy our script to resell

AUTHOR: hits0025 - (United States of America)

Nash is Russian speaking guy from New Zealand. He is going to buy our script (we speak already 1 week about it) so he knows well that our script is better...Dear report after, if you want people to believe you at least you should tell your name...
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#5 Author of original report

now extremely overpriced!

AUTHOR: RIPPED PENNY - (United States of America)

When I bought their NASH SOFTWARE CODE RIPOFF they only overcharged me 89.99! They now want $499.99 for the same crappy ripoff but they have made an attempt to make thir LOOK more like Nash's scripts! Nash's script only cost me $19.99 and has much better support and is more reachable and does not seem susceptible to the PHP drill attack that lets people cheat on this auction software!

Additionally the line about stealing their code is a tired one and one they overuse to claim against you. The original page had a money back guarantee and that has been removed with the new prices!

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#6 REBUTTAL Owner of company

The source code is our original code

AUTHOR: hits0025 - (United States of America)

I don't know who is this person, he didn't say his name and I didn't find his case.
You can easily compare our source with any other script and you'll see it's original code.
Furthermore some people tried to grab code from us!
It's possible that this person is one of our competitors. Anyway he didn't try even to prove anything, so it's obvious he is just liar.
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