- Report: #741632
Report - Rebuttal - Arbitrate
Complaint Review: ICM Marketing Group
ICM Marketing Group2173 MacDade Blvd, Suite H Holmes, Pennsylvania United States of America
ICM Marketing Group ICM Promised to Sell Timeshare Took Money and Never Heard from Until I reported them, then they keep lying! FRAUD Holmes, Pennsylvania
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After multiple calls over multiple months and no one ever returned my calls, or voicemails, I finally got someone on the phone who was VERY RUDE to me when I wouldnt let them transfer me to another VM and told her why I was calling. She basically told me "Tough" and it was listed on their site and I just needed to wait. She then transfered me to another VM that never was returned.
At this point I contacted my Credit card company however it was past the 60 day window for them to help (I was trying to give ICM the benefit of the doubt and work it out with them without going this route-I should have just done this right away). However, they did contact ICM about it and ICM wrote back they NEVER told me they get buyers or sell timeshares-they dont do this.....REALLY? Why does your website and your customer svc agents say you do? The credit card company has requested more info from me and some affidavits, which I am working on. I also reported them to the BBB.
The only thing they keep sticking to is that we contracted them to rent it (WHICH I TOLD THEM I DIDNT WANT, ONLY TO SELL). So the pressure they push on you to 'let them just list for a rental in the meantime' is actually the thing they use to say they never said they would sell. This company is a fraud for any type of selling, they have never even called or contacted us for rentals or sales. No contact whatsoever until I reported them to the agencies and then it was--we didnt say that!
If you see people on here saying, that they love this company-it is more than likely a company rep spouting more lies. There BBB raing is B- and going down!!! BEWARE of any companies who take money UP FRONT! DONT DO IT!!! We are military and it seems they prey on just about everyone!
This report was posted on Ripoff Report on 06/16/2011 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/ICM-Marketing-Group/-Holmes-Pennsylvania-19043/ICM-Marketing-Group-ICM-Promised-to-Sell-Timeshare-Took-Money-and-Never-Heard-from-Until-741632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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