• Report: #1119183

Complaint Review: Ideal Services

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  • Submitted: Tue, January 28, 2014
  • Updated: Tue, January 28, 2014

  • Reported By: coreytan — Las Vegas Nevada
Ideal Services
3508 E Charleston Blvd Las Vegas, Nevada USA

Ideal Services Scammed Me Out of Warranty Service Fee scam, service fee, ripoff Las Vegas Nevada

*Author of original report: They Made It Right

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My home warranty company, Fidelity, called this company when my ceiling fan broke. A dude came over and told me the bearings were busted and the fan needed replacing. Because he seemed cool -- famous last words -- I also asked him to perform about 20 minutes of other electrical work that was not under warranty. Then I handed him $60 cash for the service fee plus a $40 tip. Now Fidelity is billing me again for the $60 service fee because it claims it was never collected. An agent three-way-called in the technician, who told me, "Sir, you didn't hand me any money. What are you talking about?"


This report was posted on Ripoff Report on 01/28/2014 07:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ideal-Services/Las-Vegas-Nevada-89104/Ideal-Services-Scammed-Me-Out-of-Warranty-Service-Fee-scam-service-fee-ripoff-Las-Vegas-1119183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

They Made It Right

AUTHOR: coreytan - ()

The tech claimed he confused me with another customer. Ideal's owner called to apologize and refunded the full $100 to me. This probably wouldn't have happened had I not publicly complained. However, they more than made up for the error. In the end, all the work was performed for free and I am grateful. Please take this into account.

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