- Report: #506929
Report - Rebuttal - Arbitrate
Complaint Review: Idearc Media - Verizon Yellow Pages
Idearc Media - Verizon Yellow Pages3220 Tillman Drive Bensalem, Pennsylvania United States of America
Idearc Media - Verizon Yellow Pages idearc, place wrong unapproved ad in directory. Bensalem, Pennsylvania
*UPDATE Employee: Customer Service
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Well the new book came out and to no suprise, the old ad was in the book and not the new one.
idearc cam back to us with an offer of $800.00 credit to be used towards and future advertising that is above the old dollar amount. They would not offer us and cash settlement for there mistake. We di not accept this and finally they offerd us the full cost of the ad, about $1600.00, Now this is per month of spending.
We do not wish to increase any advertising with them and now we are very up set.
Can anyone help us.
This report was posted on Ripoff Report on 10/09/2009 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Idearc-Media-Verizon-Yellow-Pages/Bensalem-Pennsylvania-/Idearc-Media-Verizon-Yellow-Pages-idearc-place-wrong-unapproved-ad-in-directory-Ben-506929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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