- Report: #1067378
Report - Rebuttal - Arbitrate
Complaint Review: igonet
igonet1133 Bal Harbor Blvd. Suite 1139 / Suite 1139 Punta Gorda, FL, Florida USA
igonet Forced switch? from Zerafone to igonet Punta Gorda, Florida
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I received a letter saying that my internet phone company zerafone was having to drop customers and I needed to switch and the name igonet was suggested. I signed up with igonet at the same rates since it was a switch over. I was on vacation from 7-8 to 7-12 of jJune and I have not had phone service for at least two days. A call to customer service had me listening to a choppy XM radio with no relief in sight. A call to the other two numbers were virtually worthless and a big waste of time. Is this outfit a FBN or what? I knew there was a problem when I tried calling my doctor. I called about 50 times in 45 minutes and evertime I got a busy signal. Then i tried calling my cell phone it was busy too- not. I do have a strong dial tone though?
This report was posted on Ripoff Report on 07/16/2013 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/igonet/Punta-Gorda-FL-Florida-33950-6574/igonet-Forced-switch-from-Zerafone-to-igonet-Punta-Gorda-Florida-1067378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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