- Report: #1114407
Report - Rebuttal - Arbitrate
Complaint Review: Iherb.com
Iherb.com Deceptive Practice/Bait-Switch Moreno Valley California
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In Nov 2013, I ordered 12 boxes of cereal from Iherb.com. When I ordered online, it stated that the expiration date of the cereal was Feb 2014. When I received the cereal, the expiration date was 1 Dec 2013. I was able to use 5 boxes of cereal. I contacted Iherb and was instructed to take a picture of the box tops and email it to them . I emailed it to them a few times, but they denied receiving it. was sent instructions on how to send the remainder of the order back, they gave me a refund. They never offered any apology for the false advertisement. I guess it was assumed that I was lying, and that is why they wanted a picture of the box top. I am sure that when they received the remainder of the cereal that that proved that I was being truthful. I will never do business with them again. Buyer beware!
This report was posted on Ripoff Report on 01/09/2014 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Iherbcom/Moreno-Valley-California-95551/Iherbcom-Deceptive-PracticeBait-Switch-Moreno-Valley-California-1114407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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