• Report: #623593

Complaint Review: IKEA USA

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  • Submitted: Thu, July 15, 2010
  • Updated: Thu, July 15, 2010

  • Reported By: merda — manchester New Hampshire United States of America
IKEA USA
1 IKEA WAY stoughton, New Hampshire United States of America

IKEA USA STOUGHTON Massachusetts New Sink Missing Parts, won't let me buy them stoughton, New Hampshire

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I purchased a Odensvik Sink part#70180804 on 4/11/10 at Ikea in Stoughton MA. for a house we started building in May 2010.  We installed the sink (glued onto) an Ikea Vanity (attached to the wall) 7/1/10.  The plumber arrived on 7/12/10 to install it, he said it is missing parts/piping that CAN'T be purchased locally because of the odd size and configuration of this unit.  
I called Ikea and asked to buy the parts that are missing.  They said no, you missed the 90 day return policy by 4 days.  I don't want to return it, I just want to get the correct size piping to hook it up.  They said there's nothing they can do?   Are they serious? a brand new sink and I can't use it because of European piping sizes.  I will have to destroy the sink and possible the cabinet it is glued to, just to find another sink vanity to use. They are the worst customer service I have ever experienced.  I am Livid. I am NEVER buying another item from them and I am spreading the word NOT to purchase anything from them.

This report was posted on Ripoff Report on 07/15/2010 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/IKEA-USA/stoughton-New-Hampshire-/IKEA-USA-STOUGHTON-Massachusetts-New-Sink-Missing-Parts-wont-let-me-buy-them-stoughton-623593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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