• Report: #1146820

Complaint Review: imatrix.com

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  • Submitted: Wed, May 14, 2014
  • Updated: Wed, May 14, 2014

  • Reported By: Linda Wise — San Diego California
imatrix.com
10179 Huennekens St. San Diego, California USA

imatrix.com, Asaf Benhaim, Internet Matrix Inc, force you into long term contracts and never do the work and never reachable by phone San Diego California

*UPDATE Employee: Regarding Your iMatrix Service

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very shady internet seo company. they never do the work after their lady saleswoman suckers you into a 5 year contract. they never pick up the phone as they screen calls. they are the far most worst seo company and web design company in the world. i wouldnt want my worst enemy to use their services. they use bait n switch tactics and is being sued by 1/2 of their clients. the FCC is already investigating their company from extortion and a whole bunch of other fraud cases.


This report was posted on Ripoff Report on 05/14/2014 09:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/imatrixcom/San-Diego-California-92121/imatrixcom-Asaf-Benhaim-Internet-Matrix-Inc-force-you-into-long-term-contracts-and-nev-1146820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Regarding Your iMatrix Service

AUTHOR: iMatrix Client Support Team - ()

To Whom It May Concern,

We are sorry to hear that you had a less than ideal experience with the services we offer at iMatrix. We would like to speak with you regarding the concerns about your iMatrix SEO Service to see if we can provide a solution to earn back your business. Our Client Support Team is available by phone (1-800-462-8749) Monday through Friday from 7:30am to 4:00pm PST.

We also wanted to clarify several points made in your complaint that are inaccurate. We do not offer 5 year contracts. Our service contracts are limited to 1 year only. iMatrix is not being sued by ½ our clients and are unsure where this information came from since it is false. Additionally, the Federal Communications Commission (FCC) does not have iMatrix under investigation and iMatrix has never been under investigation by the FCC.

Lastly, we strive to ensure that our clients are happy with their iMatrix service and are getting the highest possible ROI. We have many clients currently enrolled in our SEO service that are getting wonderful results. Please view the case studies available on any our company websites: VetMatrix.com and ChiroMatrix.com.

Please reach out to us at 1-800-462-8749 at your earliest convenience. We would like to work with you on resolving any issues you have with your iMatrix service.

Regards,

The Client Support Team at iMatrix

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