Complaint Review: Impact Telecom - dallas Texas
- Impact Telecom P>O> Box 650582 dallas, Texas USA
- Phone: 800-308-4653
- Web: impacttelecom.com
- Category: Telephone Companies
Impact Telecom/Intrinsic Communications/Matrix Telecom Slamming of phone services dallas Texas
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Impact Telecom is apparently the parent company of Intrinsic Communications/Matrix Telecom. Individuals from Impact Telecom contact you posing as operators from AT&T, etc. offering lower monthly bills. The recorded calls are "cut and pasted" to create a phoney authorized switch to Intrinsic as the service provider. If you attempt to contact Impact Telecom using the phone numbers on caller ID, you'll find that the number is no longer in service or you will get an answering machine. If you call the customer service number on the web (888-411-1175) or the general information number (866-557-8919) you end up on hold indefinitely. It took two weeks to get rid of these crooks and resume service with AT&T. We have received an exorbitant bill from Impact Telecom, covering a fabricated time period, which we do not intend to pay. To protect your LEGITIMATE, authorized local/long distance service provider, contact that provider and have a "freeze" placed on your phone numbers so they cannot be slammed! We have reported Impact Telecom to the FCC and our state attorney general.
This report was posted on Ripoff Report on 02/13/2015 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/impact-telecom/dallas-texas/impact-telecomintrinsic-communicationsmatrix-telecom-slamming-of-phone-services-dallas-1208910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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