- Report: #1089049
Report - Rebuttal - Arbitrate
Complaint Review: Impactcompauters.com
Impactcompauters.com4151 North 29Th Avenue Hollywood, Florida USA
Impactcompauters.com www.HPQ-Parts.com Wrong part was sent and they would not refund the whole amount Hollywood Florida
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I have ordered and paid for a Western Digital Hot-Pluggable Serial ATA (Sata) hard drive. They have sent me an ordinary 250GB Maxtor hard drive. I have complained about this matter and requested them to send me the part I ordered. Now they want me to send the part back to them, pay for the shipment and will only refund me the price of the hard drives, hence I will be charge for shipment both ways and for the duties.
If they did not have the hard drive I ordered, they should have contacted me and not send me the wrong hard drive. They made a mistake but they do not care to correct it. They just want to rip-off people and make money.
I have my own business and I can never do this to my customers. This kind of businesses should be closed.
I am extremely unhappy with Impactcomputers.com and hpq-parts.com
This report was posted on Ripoff Report on 10/02/2013 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Impactcompauterscom/Hollywood-Florida-33020/Impactcompauterscom-wwwHPQ-Partscom-Wrong-part-was-sent-and-they-would-not-refund-the-1089049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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