Complaint Review: Improvements Catalog - Internet
- Improvements Catalog Internet USA
- Phone: 800-642-2112
- Web: www.improvementscatalog.com
- Category: Furniture & Furnishings
Improvements Catalog Company can't help me with their defective part! WestChester OH
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Although customer service was very friendly, I am very disappointed to hear that they not only wouldn't replace the broken stand on the pull-up Christmas tree, but they also wouldn't sell me another stand!! I bought it at the end of the season last year with hundreds of dollars of other items, so I never put it up till now.
One leg of the stand was pulled off the center, so the tree leans to one side. They suggested I take the stand to a local Christmas tree store to see if they would sell me a stand. So disappointed! What kind of customer service is that?! Guess they don't care about return customers. I won't ever buy from Improvements again.
This report was posted on Ripoff Report on 11/25/2015 12:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/improvements-catalog/internet/improvements-catalog-company-cant-help-me-with-their-defective-part-westchester-oh-1270306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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