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Report: #879908

Complaint Review: Inbox Dollars - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Vic — Michigan United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Inbox Dollars Internet United States of America

Inbox Dollars Deactivated my account when I was less than $5 away from requesting a paycheck Internet, Internet

*Author of original report: Response To Inbox Dollars

*UPDATE Employee: InboxDollars is not a Scam

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I started an account with Inbox dollars nearly a year ago.  I have visited their site and/or read "paid" e-mails from them almost daily the entire time my account was active.  By doing so, I accumulated $25.36 in my account - just a few dollars short of the $30 they require you to have in your account before you can request payment from them.  Shortly after I accumulated the $25.36 in my account (within a week), I stopped receiving e-mails from Inbox dollars, so I visited their website to see what was going on.  It showed my account as "deactivated per my request".  I did not request that my account be deactivated.  There is no reason for me to do that - especially as I was so close to meeting the requirement of a $30 balance in order to request payment from them.  

I spent a lot of time reading e-mails, watching advertisements, and filling out surveys I qualified to take, and would like to be compensated for it.  So, I've tried to have my account re-instated  by sending e-mails to the e-mail address they indicate on their website, but to no avail.  They haven't responded to any of them.  I've also tried to contact them through the live assistance option on their website, where I was redirected to a chat page, but nobody ever showed up to chat.  I've tried this option every day for the past week without a response from them.   At this point... I have no doubt this website is a scam, and they are not only ripping off the people who read the advertisements and offers they send out, they are ripping off the advertisers as well.  

This report was posted on Ripoff Report on 05/08/2012 05:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inbox-dollars/internet/inbox-dollars-deactivated-my-account-when-i-was-less-than-5-away-from-requesting-a-paych-879908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Response To Inbox Dollars

AUTHOR: Vic - (United States of America)

POSTED: Sunday, May 13, 2012

Fair enough - you reinstated my account after my original post on this website, and I've regained access to yours.  However, I did not receive a "do not reply" message from my attempted e-mails to you, and I am still unable to access live chat assistance.  Also, I am no longer getting paid e-mails to read - in either my my e-mail, or spam folder.  I have not changed my e-mail address, so I'm not sure why.  

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#1 UPDATE Employee

InboxDollars is not a Scam

AUTHOR: InboxDollars - (United States of America)

POSTED: Wednesday, May 09, 2012

InboxDollars is not a scam and has paid out over $20 million to its members. There are a number of reasons an account can be deactivated and it sounds like your situation is a bounce-back error which is initiated on the user end, not InboxDollars. InboxDollars cannot determine the exact reason, without looking into your personal account. We do not provide support via email. We have Live Chat assistance available on InboxDollars 24/7. Please click on the Live Chat button and a representative would be happy to help explain your personal issue and re-activate your account.

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