Reply to internet offer to receive Free Ipod, I replied to 6 offers, as most companies seemed legit. However Incentive Rewards only gave me credit for 5 of 6 offers. I called merchant who's offer I wasnt being credited for to ask why. They (Urban Nutrition) advised acknowledgement is automatic on line at time of purchase. This is true because I made 2 purchases from Urban
and the first did automatically credit on same day. After several phone calls and emails which went unanswered, I took a chance and fax'd copy of Urban invoice and my credit card statement showing 2 Urban purchases.
3 days later someone actually called me advising they received my fax and were creBiscardidit me for my 6th purchase ("though it wont show up on redemption page") and send my order up for fulfillment. I was advised that I should get an email message with FedEx tracking number (which I never received). 2 days later I got following email:
From: IncentiveRewardCenter Support
Sent: Wednesday, March 09, 2005 3:16 PM
Subject: Thank you for your confirmation.
Thank you for sending us your confirmation email, you are now qualified for a Apple(r) iPod 40 GB. The Security Verification Process has now been waived, so you will not have to mail us your Gift Redemption Voucher. Also, a Shipping Request has now been issued. Please allow a few weeks for the fulfillment center to assemble, package, and ship a gift after the Shipping Request has been sent. We appreciate your patience. Your gift should arrive soon.\ Thank you, Support
I will keep all posted. Is there a class action suit agains company??? I spent over $100 on fulfilling requirement offers.