• Report: #1129947

Complaint Review: Incredible Herbal Remedies

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  • Submitted: Tue, March 11, 2014
  • Updated: Tue, March 11, 2014

  • Reported By: Diane L — Au Gres Michigan
Incredible Herbal Remedies
200 Vivian Lane Vestal , New York USA

Incredible Herbal Remedies Jeff Brown Credit card charged; no product received, no response from company. Vestal New York

*Author of original report: Product received with apology

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Ordered Sciatica Relief product from Jeff Brown at Incredible Health Remedies.  Order response e-mail received February 27, 2014.  Credit card charged the same day.  No response from company when product would be shipped.  No response from company.  They have a recorded message from "Jeff" on the telephone number; he apologizes for the customer service department, you are told not to leave a message because they are just too busy and shortstaffed to listen to them.   They have been very busy and are hiring more people to help.  There is a "chat" section on their website.  Unfortunately they are too busy and short staffed to operate the chat. You are invited to send them an e-mail and they will response quickly. There is a testimonial hot line number.  You can call that and leave a glowing testimonial as to how good their products are.  Internet review (too little too late) reveals a company that scams, takes your money and has no intention of shipping the product. Now I am unsure how to attempt return of my money.  It's a shame they prey on people in pain from chronic conditions that are very debilitating.  Shame on me for falling for it in my hour of pain. 


This report was posted on Ripoff Report on 03/11/2014 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Incredible-Herbal-Remedies/Vestal-New-York-13850/Incredible-Herbal-Remedies-Jeff-Brown-Credit-card-charged-no-product-received-no-respon-1129947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

Product received with apology

AUTHOR: Diane L - ()

Received the two bottles of Sciatica med today in the mail.  Apology was typed on the outside of the package.  There was an additional bottle of the supplement included with my order.  Company made it right by me. 

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