• Report: #1166172

Complaint Review: indian river auto and transmission repair

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  • Submitted: Wed, July 30, 2014
  • Updated: Wed, July 30, 2014

  • Reported By: VERY UNSATISFIED CUSTOMER — Norfolk, norfolk Naval station Virginia
indian river auto and transmission repair
5225 Indian River Rd Virginia Beach, Virginia USA

indian river auto and transmission repair J & T Auto Services Inc faulty repairs, that caused severe damage to my trucks motor Virginia Beach Virginia

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This was my 3rd visit to this shop because of their faulty repair job total I spent about $1,800 for them to fix my Toyota 4runner, i took the truck to them for an overheating issue and i suspected it was a blown head gasket, they took my it in and did their diognosis on the truck and then repaired it by having the head rebuilt and machined, i got the truck back and almost got it home and it started over heating so i shut it off and had it towed back to the shop the next day, they said they would take care of it and then came back and told me i needed a new radiator, they replaced it and i asked to see the old one the next day when i came back and when i got there they said they didnt have it anymore, i again took position of the car and drove it home, the next day i started it up and it was smoking out the exhaust and the engine was making aweful noises so i called them again and then had it towed back and they are saying that they didnt break it and that they are not responsable for the repairs to it even though it is under warranty. now vehicle is still not repaired correctly and it is worse than before. There was a bolt missing from my exhaust manifold and the mechanic just put some random bolt in its place with a washer and a lock washer & the head they had machined came back was missing a bolt out of the back they never checked it and installed it anyway there is oil all over the top of my transmission and the back if the motor and is dripping on the exhaust manifold which is a fire hazard !!!!! There is now Metal shavings in my oil and mud ?!?!? that they just changed when they did the repair, this is less than 24 hours after they supposedly changed it !!!! All I did was drive it back home and the next day started having issues for the second time after the repairs !!!!! And Now the Mgr wants more money to repair damage caused by their previous attempts. and according to their mechanic is what caused these issues and I quote his words " I would have not done just the head and gasket I probably would have sold you a motor or done the bottom end as well because now it's too much for the rest of the motor". I guess If they do not refund my money ASAP, then I will seek legal advice & possibly go to court. Ladies and gentlemen please save yourself the frustration and headaches and save you're money just AVOID THIS PLACE AT ALL COST!!!!!!!!!! ESPECIALLY all of my brothers and sisters in the armed forces !!! Don't let what happened to me happen to you !!!!!


This report was posted on Ripoff Report on 07/30/2014 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/indian-river-auto-and-transmission-repair/Virginia-Beach-Virginia-23464/indian-river-auto-and-transmission-repair-J-T-Auto-Services-Inc-faulty-repairs-that-ca-1166172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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