Complaint Review: Infiniti - Nationwide
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- Author Confirmed
- Infiniti Nationwide USA
- Phone:
- Web: infiniti.com
- Category: Auto manufactures
Infiniti...The Yugo of Premium Autos Does Not Inventory Parts. Nationwide
*Author of original report: In response to Josh's comments...
*Consumer Suggestion: What are you smoking?
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A battery cap is missing on my 4.5 year old Infiniti. (I bought it new.) The dealer does not have them. Infiniti does not have them.
The battery is not branded. I cannot call the battery manufacturer and ask for a battery cap.
So, for want of a puny part, I have to purchase a new $150 battery.
I believe that if Infiniti installs "no name" batteries, they are responsible for them. They should have battery caps in inventory.
I wrote to the President's office. Their response was, "the battery is an assembly, and we do not maintain components in inventory."
I wonder how many other installed items are "components."
This is what planned obsolence is about. Next time, I'll buy something else. No more Infinitis.
This report was posted on Ripoff Report on 04/15/2016 12:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/infiniti/nationwide/infinitithe-yugo-of-premium-autos-does-not-inventory-parts-nationwide-1299945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
In response to Josh's comments...
AUTHOR: - ()
SUBMITTED: Sunday, April 17, 2016
In my experience, modern car batteries last about 8 years. Aftermarket batteries tend to be less reliable.
Also, this car's battery has 6 caps, one for each cell.
A missing cap must be replaced so that dirt does not fall into the battery & facilitate corrosion. Water loss is also an issue with a missing battery cap.
My point is that if this two-bit part is missing, I will have to purchase a new battery. Manufacturers of premium automobiles should support their cars.
#1 Consumer Suggestion
What are you smoking?
AUTHOR: Josh - (Afghanistan)
SUBMITTED: Friday, April 15, 2016
Car batteries haven't had caps since the maintenance free battery became standard sometime in the 80s. What in God's name are you talking about? Not to mention, a 5 year old battery is due to be replaced, anyway.
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