- Report: #470485
Report - Rebuttal - Arbitrate
Complaint Review: Infinity Dish
Infinity Dish3350 NW 2ND Ave. Suite A-2 Boca Raton, Florida United States of America
Infinity DISH REVIEW: Infinity DISH leadership team and associates are committed to providing a positive experience for all customers. Infinity DISHs approach to business is focused on providing the highest level of customer satisfaction.
*UPDATE: Infinity DISH pledges their commitment to constantly improve their operations by joining Ripoff Reports Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer by increasing their confidence when doing business with a member business. Infinity DISH is recognized by Rip-off Report as a Verified Safe business.
* : PLEASE PEOPLE, only USE A CREDIT CARD
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Editors UPDATE: Positive rating and recognition has been given to Infinity DISH for its commitment to excellence in customer service.
Ripoff Reports discussions with Infinity DISH have uncovered an absolute commitment to customer satisfaction. Clients can expect Infinity DISH to work towards a mutually satisfactory resolution on any complaints or concerns. They utilize positive and negative feedback as training opportunities to enhance the customer experience for their customers.
Infinity DISH executives have informed us that complete customer satisfaction is their goal and they have implemented their Make it Right policy to ensure customer satisfaction is attained. Infinity DISH will remain a successful entity for years to come by keeping customer satisfaction their priority.
Infinity DISH believes that the best way to satisfy their customers is by providing a positive experience anytime you interact with one of their associates. They hold weekly power training sessions to keep associates up to date on any equipment, programming or promotional updates so they can make sure all the information you receive is accurate and prompt.
Infinity DISH is an advocate of employee satisfaction. They have numerous employee assistance programs including gym memberships, discounted theme park tickets, travel discounts and many more. They provide lunch for all employees every Wednesday. They know that the happier their employees are the happier their customers will be.
Infinity DISH recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Infinity DISH has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our investigation, which included discussions with numerous executives as well as current and past associates, Ripoff Report is convinced that Infinity DISH is committed deliver a quality product for an economical price and provide a quality customer service experience which results in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a part of the Corporate Advocacy Program, the member business agrees to allow Ripoff Report to send an email to all of those who filed a complaint in the past, letting them know, Infinity Dish wants to make things right with them. Ripoff Report always monitors these emails to insure the member business does what they agreed to. ..To make things right with those from the past. To err on the side of the consumer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Infinity Dish USED MY DEBIT CARD WITHOUT CONSENT, LIED,WILL NOT REFUND MONEY Boca Raton Florida
Infinity dish is nothing but a bunch of liars, cheats and scam artists, they took my money out of my bank account without consent now six weeks later they won't give it back and I never got dish network. If you complain whoever answers the phone is the supervisor and will lie and lie. please don't ever give them your credit card number no matter if they say they have to have if for a credit check, bull, they will cheat you and you will never get a refund.
This report was posted on Ripoff Report on 07/16/2009 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infinity-Dish/Boca-Raton-Florida-33431/Infinity-DISH-REVIEW-Infinity-DISH-leadership-team-and-associates-are-committed-to-provid-470485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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