- Report: #104801
Report - Rebuttal - Arbitrate
Complaint Review: Infinity Hair & Nail Salon
Infinity Hair & Nail Salon4336 W Thunderbird Rd. Glendale, Arizona U.S.A.
Infinity Hair & Nail Salon manipulative poor customer service non caring attitude lack of skills dishonest ripoff Glendale Arizona
*Consumer Comment: Tucker and Infinity Hair Are Professional & Very Experienced
*REBUTTAL Individual responds: This woman is a board housewife
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After the product was processed again she washed it out and I sat in her chair for a second time. My hair was hideous. I looked like I was going out for Halloween. My hair looked the color of a skunk literally. I told her I did not like it then she proceeded to cut my hair into a short bob which she was clueless at doing because she did not even section it at all when cutting.
After I paid her 70 dollars because I was taught to be kind and I am sort of naive. Tucker then began manipulating me by saying my hair looked good and its the style. I left the salon crying. I called my mom and asked to her call Tucker because I was hysterical and Tucker said I could come back and she would dye my hair brown. My mom told me what Tucker said and I told her just call Tucker and tell her I never wanted my hair brown and I just want my money back. So my mom called her again and asked for my money back and Tucker said no and then hung up on my mom. I then had to go to another salon to get my hair fixed and spent 80 dollars.
That day I just wanted my money back. Tucker should have done the right thing. I spent money I did not have. I would like a refund.
This report was posted on Ripoff Report on 08/21/2004 05:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infinity-Hair-Nail-Salon/Glendale-Arizona-85306/Infinity-Hair-Nail-Salon-manipulative-poor-customer-service-non-caring-attitude-lack-of-104801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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