infinity incentive group perfect select rewards won't send my refund lake havasu city, Arizona

I AS MANY OTHERS WENT TO A SIMINAR AND WAS REWARDED TWO AIRLINE TICKETS TO ANYWHERE. I RETURNED EVERYTHING IN ORDER IN THE TIME FRAME I WAS SUPOSE TO. WHEN I SENT THE PAPERS BACK INFORMING THEM OF MY DESTINATION AND TIME OF TRAVEL, THERE WAS ONLY ONE DESTINATION I WANTED TO GO TO SO I JUST PUT ALL THE SAME DESTINATIONS ON THE THREE LINES. I SENT IN MY $100 MONEY ORDER AS TOLD. WHEN I CALLED A FEW WEEKS LATER THEY INFORMED ME THAT MY VOUCHER WAS VOID BECAUSE I HAD THE SAME DESTINATIONS I EXPLAINED THAT THERE WAS ONLY ONE PLACE I WANTED TO GO AND THERE REPLY WAS THAT IF I HAD CALLED THEM THEY WOULD HAVE TOLD ME HOW TO GET AROUND THAT. HAHAHA THERE WAS NOTHING ON THE PAPER WORK TELLING YOU TO CALL IN THIS CASE. HOW WAS I TO KNOW? AT THAT POINT THEY SAID IF I WANT MY MONEY BACK THAT I WOULD HAVE TO SEND A LETTER STATING THAT I WANTED IT AND THAT IT WOULD BE UP TO 8 WEEKS. I DID SO. WELL, HERE I AM 10 WEEKS LATER AND NO REFUND. THEY TOLD ME LAST WEEK IT WAS GOING OUT ON FRIDAY AND THIS WEEK THEY SAID IT WAS GOING OUT ON FRIDAY. I JUST TALKED TO THEM AGAIN AND NOW ITS GOING OUT ON MONDAY, TUESDAY OR WEDS OF NEXT WEEK, SURE!!!! THIS IS THE MOST SHADIEST BUSINESS I HAVE EVER DEALT WITH. THE CUSTOMER SERVICE IS EXTREMLY BAD! BAD! BAD! THEY WON'T EVEN PU YOU THROUGH TO A SUPERVISOR. ANY SUGGESTIONS?