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Report: #1169779

Complaint Review: Info USA - Internet

  • Submitted:
  • Updated:
  • Reported By: rmavila — Winters California
  • Author Not Confirmed What's this?
  • Why?
  • Info USA Internet USA

Info USA, InfoGroup, Sales Genie 101 emails bounced out of 251. Now they say it is Constant Contact's fault. Would not refund as of this writing. Internet

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  Purchased 251 emails of real estate agents on August 4th.  101 bounced.  Info USA is now blaming it on the Constant Contact servers.  As of this writing they said they have to talk to someone in their company to refund.  No refund as of this writing.  

 

This is what their website said or I would have never ordered from them.  Getting ready to send out more emails for another business and I will never use them again.

This is the so called 100% Satisfaction Guarantee - below.

We believe in making things right.

That's why we offer our 100% satisfaction guarantee. You'll receive a full refund for any portion of your list that's undeliverable, out
of date, or disconnected. Plus, if the percentage of bad data exceeds 8%, you'll get $0.40 for every bad record beyond that percentage.

This report was posted on Ripoff Report on 08/14/2014 08:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/info-usa/internet/info-usa-infogroup-sales-genie-101-emails-bounced-out-of-251-now-they-say-it-is-const-1169779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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