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Report: #1158499

Complaint Review: infofree.com - Omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: Tookers — Newark California
  • Author Not Confirmed What's this?
  • Why?
  • infofree.com 11211 John Galt Blvd, Omaha Omaha, Nebraska USA

infofree.com Deceptive, Fraudulent and plain liars! Omaha Nebraska

*UPDATE Employee ..inside information: Terms & Conditions

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1) They trick you into a 7 day $1 trial to have the chance to see if you want to subscribe.  Don't fall for this.  They automatically register you for the services when you do this and they do not tell you.

2) They have a 12 page advertisment explaining it is ONLY $59.95/month MONEY BACK GUARANTEE.  This is a lie.  They charge you additionally, $69.95 for set up fees.  Stated NOWHERE in their ad.  They don't mention this in an e-mail a phone conversation or on their chat.  It is plain and simply a fraudulent fee placed upon you.

3) they refuse you refund you and state you failed to cancel after the trial.  HELLO, I ONLY signed up for a trial and told them IN WRITING after that I wanted to hold off on subscribing.  I have the e-mail proof.  They still say "too bad".  What happened to MONEY BACK GUARANTEE?  Yet, another lie, not to mention false advertisement.

4) The quality of their data is poor.  Critical information, such as e-mail addresses are lacking, inaccurate, or simply unavailable.  So yeah, the monthly fee "seems" good but your paying for bad data.  So really the price is high.

5) Simply put, these liars will rip you off and you will be faced to fight via a credit card disput.  SO WORTH IT.

 

This report was posted on Ripoff Report on 06/30/2014 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/infofreecom/omaha-nebraska-68137-2319/infofreecom-deceptive-fraudulent-and-plain-liars-omaha-nebraska-1158499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee ..inside information

Terms & Conditions

AUTHOR: Blake - ()

POSTED: Monday, June 30, 2014

infofree.com clearly states on the $1 7 day trial that it is the responsibility of the customer to let infofree.com know within 7 days if they do not wish to continue with the service.  At the end of that 7 day trail the account will be billed our monthly subscription plan alnmg with a setup fee, which is clearly stated on our "Choose your Subscription Plan" page as well as our "Pricing" page.

Additionally, we do offer a 30 Day Money Back Guarantee as follows:

5. Money Back Guarantee The Money Back Guarantee is limited to the discretion of the Company and is not available for subscribers that have downloaded any amount of sales leads. Once your account is cancelled, all saved searches and sales leads, as well as any remaining credits, will be deleted and you will no longer have access to the account. Monthly Subscribers: Within the first 30 days of subscription start date: If you have not downloaded any sales leads, you can receive a full refund for the first month of your subscription including your set-up charge. After the first 30 days of subscription start date: If you have not downloaded any sales leads in the current month, you can cancel at any time and receive a full refund for the current month.

Finally, we have refunded 1 payment (6/29/14) of $59.95 as stated in our Terms & Conditions on 6/30/14.

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