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Report: #1199845

Complaint Review: inome, inc., dba Intelius - Internet

  • Submitted:
  • Updated:
  • Reported By: Jeff — Walla Walla Washington
  • Author Confirmed What's this?
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  • inome, inc., dba Intelius Internet USA

inome, inc., dba Intelius Intelius I subscribed to have a prospective employees court and criminal background report on a one and only one time basis. This was paid by credit card after the report was provided me I bagan being charged by this ---- every month until brough to my attention  Internet

*UPDATE Employee: Customer Care

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I contacted this firm ("Intelius") on a one and only one time basis to investigate the court and criminal back ground of a prospective employee. I initially paid this firm via credit card and received the report which in itself was some what lacking in detail when received.

I accepted this and assumed my transaction was complete and final. I then noted that my credit card was regularly being billed monthly by this firm on an unauthorized basis. They continued this fraudulent charging of my account until this date (1/6/2015) when discovered. When attempting to contact them I get no response.

The firm advertises that they maintain an A+ rating with the BBB and "Trust e" online privace protection???? This firm is a "SCAM" and should be avoided by all....

 

 

This report was posted on Ripoff Report on 01/06/2015 08:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inome-inc-dba-intelius/internet/inome-inc-dba-intelius-intelius-i-subscribed-to-have-a-prospective-employees-court-and-1199845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer Care

AUTHOR: InteliusCustomer__Support - ()

POSTED: Monday, January 12, 2015

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. 

 

Intelius offers a variety of services during the purchase process.  Memberships can be activated through either the acceptance of discounted pricing for individual reports, or through the acceptance of a full page offer advertised just prior to viewing the report.  All of our offers describe the specifics of the service, including billing.  Additionally, all of our services are non-contractual so there is no obligation to continue using the service.

Intelius is not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA"), and the information in the Intelius databases has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined in the FCRA. You shall not use any of our information as a factor in (1) establishing an individual's eligibility for personal credit or insurance or assessing risks associated with existing consumer credit obligations, (2) evaluating an individual for employment, promotion, reassignment or retention (including employment of household workers such as babysitters, cleaning personnel, nannies, contractors, and other individuals), or (3) any other personal business transaction with another individual (including, but not limited to, leasing an apartment).

 

If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care. 

 

www.intelius.com/emailcontact.php

 

We value your feedback and look forward to hearing from you.

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