• Report: #853085

Complaint Review: insight communications

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  • Submitted: Tue, March 13, 2012
  • Updated: Tue, March 13, 2012

  • Reported By: christine — charlestown Indiana United States of America
insight communications
4701 Commerce Crossing Louisville, Kentucky United States of America

insight communications I had to file a complaint with the FCC just to get an estimate for internet installation Louisville , Kentucky

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Insight and at&t are my only choices for dsl.  At&t refused to cross the street for internet saying it was trying to faze out dsl in favor of u-verse, but they have no plans to include my area for u-verse.  Insight' s reply was "you can't afford it".  I complained to the fcc and was told Insight can charge what ever they want as a connection fee.  Afterwards Insight finally gave me an estimate of $13,000 dollars. Insight offered to knock $7,200 off the cost if I dig the trench and bury the wire for them.  When i told Insight that was outrageous, I was told Insight had so much business they could barely handle the customers they had so I wasn't worth their time.

This report was posted on Ripoff Report on 03/13/2012 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/insight-communications/-Louisville-Kentucky-40229/insight-communications-I-had-to-file-a-complaint-with-the-FCC-just-to-get-an-estimate-for-853085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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