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Report: #1349724

Complaint Review: Insight prepaid Visa card - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Hotazzhell — Sacramento California USA
  • Author Not Confirmed What's this?
  • Why?
  • Insight prepaid Visa card Nationwide USA

Insight prepaid Visa card Bank of Chicago Fee me to ZERO BALANCE. Sacramento California

*Consumer Comment: Why are you using them?

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 From the day you load money on your prepaid card, Insight prepaid Visa card will find a way to charge you a fee. For each transaction is $1.00. However if it's a domestic fee it's a $2.00 fee. They charge you $2.00 to $5.00 to load YOUR MONEY onto the card. If you would like a card with your name or lose your card and need a replacement, it's $9.95. They find a way to lock you out of website so you have to speak to customer service so they can charge you $1.00. When you call customer service you will be on hold a minium of 15 minutes. Everytime I call it's over 20 minutes. On Dec. 22, 2016 around 1pm. I phone 4 times, on hold more than 30 minutes each time. Hung up after 30 minutes due to no answer. I was still charged $1.00 each call even thou nobody answered the call. Today I was on the phone 32.27 wait for customer service to answer, they never did. But if I look on my statement they charged $1.00. I believe this may be grounds for a class action suit,

This report was posted on Ripoff Report on 01/13/2017 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/insight-prepaid-visa-card/nationwide/insight-prepaid-visa-card-bank-of-chicago-fee-me-to-zero-balance-sacramento-california-1349724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Why are you using them?

AUTHOR: FloridaNative - (USA)

POSTED: Sunday, January 15, 2017

There is no valid reason to use a pre-paid card. Use your bank account. If you don't have one, get one. If you have a report on chexsystems that prevents you from opening a regular checking account, look into a "second chance account". The pre-paid fees you describe are outrageous and appear to be designed to erode your deposited funds quickly. Get away from them asap. 

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