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Report: #1301027

Complaint Review: Inspection Specialties inc , Midas - Midland Texas

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  • Reported By: Inspection Specialties — Bennett Colorado USA
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  • Inspection Specialties inc , Midas 3301 W Wall Street Midland TX 790701 Midland , Texas USA

Midas brakes MIDAS BRAKES in midland Texas quoted us $250.00 for installation of front and rear brake pads for a company vehicle. When we took the vehicle in to get the evaluation done they changed the quote to double the price. I called and left a message to stop the work and they did not return my called until the next day when I called again and spoke with the manager to explain the increase in price and he informed me that the work all done. I have called the coorporate office and demanded to talk to some one there they have assigned a cade number to this complaint and both times I called the persons that I spoke with assured me that someone would be getting in touch with me about my case with in 48 hrs. That was two weeks ago.  Midland Texas

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 Approximately two weeks ago we have a quote from Midas Brakes in midland TX to install front and rear brake pads on company vehicle. They provided us with quote of $250.00 for the installation and parts. When we took the vehicle in and dropped off. They call one of my employees to let him know that the price was going to be double from what they had originally quoted. I called them to get an explanation why the quote had doubled. They did not return my until I called the next day first thing in the morning and I spoke with the manager. He told me that the work was already done. They told me that the original quote was wrong and that there was nothing they could now. I asked him why he did not return my call the day before when I had called and requested the work to be stop or not to proceed. He told me that he was busy that day and did not get to the messages in time. We paid for the repairs but I proceeded to call the Midas coorporate office and file a formal complaint with them. The person I spoke with guaranteed that someone would get in touch with me within 48 hrs of filing the report. That was on Friday morning that I filed this. I waited and entire week and no one called me. I then called them again on Friday of the following week . The person I spoke with was appolagetic and guaranteed me that some would call me within 48 hrs of that call. Well guess what? Two weeks have gone by and no one has called. My next step is the BB to file a formal complaint with them. On the mean time if you need brake work done DO NOT TAKE YOUR VEHICLES TO MIDAS BRAKES LOCATED IN MIDLAND TX.

This report was posted on Ripoff Report on 04/21/2016 08:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/inspection-specialties-inc-midas/midland-texas-79701/midas-brakes-midas-brakes-in-midland-texas-quoted-us-25000-for-installation-of-front-and-1301027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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