- Report: #1062032
Report - Rebuttal - Arbitrate
Complaint Review: Instant Checkmate
Instant Checkmate4330 South Valley View Blvd, Suite 112 Las Vegas, Nevada USA
Instant Checkmate AKA CHKMATE*INSTANTCHECKMA 866-4905980 NV Deceptive Billing and Subscription Agreement Las Vegas Nevada
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Did a one-time background check on a man my niece was dating (at her request!). At no time did I realize I was signing up for a subscription service, I was pretty clear I was signing up for a one time background check for one person. This was in November 2012. Back in April, I was doing a home budget and I downloaded my credit card records. A very cyrptic line was appearing each month - CHKMATE*INSTANTCHECKMA 866-4905980 NV - After studying this for a while, I decided to call to call what appeared to be a phone number in that line. Never got an answer (only a busy signal) until today! And I found out I had Subscribed to a background check service! I talked to the customer service person for some time, and I got the impression that this happens a lot. She was very nice, I was not happy, but she did say she could refund 2 months of the service. [continued below]....
This report was posted on Ripoff Report on 06/25/2013 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/Las-Vegas-Nevada-89103/Instant-Checkmate-AKA-CHKMATEINSTANTCHECKMA-866-4905980-NV-Deceptive-Billing-and-Subs-1062032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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