• Report: #1092676

Complaint Review: Instant Checkmate

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  • Submitted: Thu, October 17, 2013
  • Updated: Thu, October 17, 2013

  • Reported By: tailback — Chatfield Texas
Instant Checkmate
Las Vegas, Nevada USA

Instant Checkmate Checkmate A typical Vegas Crook. Very rude customer service people. Las Vegas Nevada

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 I wanted to check out one person's criminal background.  When I stumbled upon this website, it looked like just what I needed.  It said that a one month use of their facilities would cost $22.86.  So I signed up for one month.  I never used them after again after the month had expired.

Several months later, I discovered that they had been charging my credit card every month for the same $22.86.  I called them and talked to Jaimie.  What a rude lady!  She checked with her supervisor and they agreed to cancell the last charge of $22.86 and would not do anything further. 

I was told by Jaimie that the page I used to order the thing in the first place had a notation that you had to call them and cancel if you wanted the charges to stop.  After the call, I went to their website to investigate.  That notation didn't appear in the page that I used to order a one month subscription.  After looking high and low, I found the notation in the rules of use of their site.  In other words, they couched the language in very small print on a page that they knew no one would read.

Everyone should avoid doing business with these people. 


This report was posted on Ripoff Report on 10/17/2013 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/Las-Vegas-Nevada-89103/Instant-Checkmate-Checkmate-A-typical-Vegas-Crook-Very-rude-customer-service-people-1092676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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