- Report: #1092676
Report - Rebuttal - Arbitrate
Complaint Review: Instant Checkmate
Instant CheckmateLas Vegas, Nevada USA
Instant Checkmate Checkmate A typical Vegas Crook. Very rude customer service people. Las Vegas Nevada
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I wanted to check out one person's criminal background. When I stumbled upon this website, it looked like just what I needed. It said that a one month use of their facilities would cost $22.86. So I signed up for one month. I never used them after again after the month had expired.
Several months later, I discovered that they had been charging my credit card every month for the same $22.86. I called them and talked to Jaimie. What a rude lady! She checked with her supervisor and they agreed to cancell the last charge of $22.86 and would not do anything further.
I was told by Jaimie that the page I used to order the thing in the first place had a notation that you had to call them and cancel if you wanted the charges to stop. After the call, I went to their website to investigate. That notation didn't appear in the page that I used to order a one month subscription. After looking high and low, I found the notation in the rules of use of their site. In other words, they couched the language in very small print on a page that they knew no one would read.
Everyone should avoid doing business with these people.
This report was posted on Ripoff Report on 10/17/2013 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/Las-Vegas-Nevada-89103/Instant-Checkmate-Checkmate-A-typical-Vegas-Crook-Very-rude-customer-service-people-1092676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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