- Report: #1134430
Report - Rebuttal - Arbitrate
Complaint Review: Instant Checkmate
Instant Checkmateyacolt, Washington USA
Instant Checkmate INSTANT CHECKMATE PROMISES TO DELIVER YOU RESULTS BUT ONLY ENDS UP GETTING YOUR HARD EARNED MONEY yacolt Washington
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I saw their ad that promised to give up to date information about criminal activety, known associates, marriages, divorces, basically everything that you would want to know about a person before you would want to rent a home or let your child date this person.
I went to their website and foolishly paid the 19.95 and waited for the download to finish so i could see the results that they portray to be so damning and put out warning after warning to you, telling you that you are going to see every piece of police record, every mugshot, contact information and MUCH MORE.......
Then when it has finally finished downloading, and i used myself as a guinea pig for the first report, since i know best what information is or is NOT on my record, and guess what i got in return for my 19.95?????
Not only did i have to pay an additional 5.00, then another additional 1.00 to continue with the report, the end report gave me my name and my facebook account and my address from 23 years ago, and i will have to give them the fact that they did give me my mailing address i have had at the Post Office for 19 years.....
But they failed to say i was divorced, then remarried...
They say they will show you traffic tickets and that is a line of BS.....
This company does NOTHING that they promise, they are a total ripoff and if you use them you will be totally disappointed with your ''purchase''.
I called them to complain because they have a statement where they say they want you to be 1oo% happy or some kind of bullshit like that so i took them up on THAT offer and again i was sorely disappointed.....
The first ''lady'' i talked to was nice indeed and after 45 minutes of arguing with her and her explaining to me that it was the State of Washington's fault that they did not have access to the public information, she offered me 1/2 refund of what i was charged.
I argued with her some more but it was like talking to a brick so i stopped wasting my breath and hung up and immediately called my credit card company and explained to them the events that had taken place.....
They explained to me that there is nothing that can be done until the company has charged the card and then they can go ahead and fight the charges, which they said they would gladly do for me.......
So armed with that information i called the Instant Checkmate company back and asked the new rep that answered the phone if she would be willing to refund to me the rest of my money they so graciously screwed me out of, and she of course said it was above her pay grade to do that so i explained to her that it was ok then because now i was just going to leave it up to my Credit Card Company to take care of me, which at that point she said that she would like me to hold and she would ask her supervisor if there was anything more that she would be able to do for me.....
I held and a few minutes later she came back and said that her supervisor said that i could have ALL my money refunded and to look for it within the next three business days, then she hung up the phone.
I guess that is what you have to do to get your money back, but think of all the money these companies make by doing this to people, and when they "offer" you 1/2 your money back they think they are doing YOU a favor when in all acuality that is the end game they were going for in the first place.....
Getting something for absolutely NOTHING!!
Well people i hope you can use my rant to get your money back or maybe a smile on your face, something anyways....
Whatever you do, do it with conviction and do it because it's the right thing to do.
Have a great day everyone.
This report was posted on Ripoff Report on 03/28/2014 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/yacolt-Washington-98675/Instant-Checkmate-INSTANT-CHECKMATE-PROMISES-TO-DELIVER-YOU-RESULTS-BUT-ONLY-ENDS-UP-GETT-1134430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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