- Report: #860432
Report - Rebuttal - Arbitrate
Complaint Review: instant tax services
instant tax servicesInternet United States of America
instant tax services, Instant tax service, what a rip off, Internet
*Consumer Comment: PLEASE FILE ALL COMPLAINTS!!
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however when receiving my I r s refund, I noticed that my refund was deducted $817.00. I spoke to the manager, I was told to contact the district manager of instant tax services, that never happen, I talked to about 20 different representatives and in which they took notes they claimed, and that they would forward my complaint to the headquarter and that someone will be giving me a call back. and yes she call me back and stated that she will be mailing out my refund reimbursement, that was a month later.
I called back spoke to a representative, she stated that It would take longer but, I will receive my refund reimbursement. On march, 28th, I spoke to another representative and explain the same situation, and ask her where is my check of $267.00, and she stated that I will not receive my check, my reimbursement money, she cannot help me, because the manager did not note the folder, And she does not work there,anymore, she said that she was aware of the fees mistake, but headquarters ,will not refund my money back. What a rip off, and this needs to stop!
This report was posted on Ripoff Report on 03/28/2012 09:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/instant-tax-services/internet/instant-tax-services-Instant-tax-service-what-a-rip-off-Internet-860432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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