Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #864006

Complaint Review: Instant Tax Services - Sacramento California

  • Submitted:
  • Updated:
  • Reported By: SHicks — Sacramento California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Instant Tax Services 4576 Mack Rd, Sacramento, CA Sacramento, California United States of America

Instant Tax Services NATIONWIDE SCAM PLEASE BEWARE Sacramento, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On 12/23/11, I went to Instant Tax Service and applied for their "Holiday Loan", which I understood to be a type of (RAL), a loan based on the expected amount of my Income Tax Return. They advertised you could get "up to" $1,000, and as a single-mother of 2 small children (2 and 4) who made $20K in 2011, I figured at the least I would qualify for at least $500. Imagine my surprise when I was told I was approved for $100. The manager told me to come back with my last pay stub of the year and I may be able to get more money.

I rescheduled my appointment for 12/27. They attempted to keep my most recent pay stub. I told them "no" and told them to make a copy and I would provide the original at my next appointment. On 12/27, after waiting in their lobby for an hour or more, I was told their systems were down and they would call me when my check was ready. They pulled my file before I left and confirmed they had all the necessary documents. I heard nothing until 1/2/12, when I called to check, I was then told they did not have or had misplaced my most recent pay stub and was told to bring my pay stub and complete the process. I informed the man I was speaking with I was waiting on additional W-2s and would return when I had them.

On 1/25/12, I had a voice mail from the manager Sega, stating they had been trying to contact me in regards to a check they had for me, and she noticed I had additional wages and I needed to come back with all my W-2s. When I called back, I informed her of the previous situation and told her I was still waiting for another W-2. She then told me she had a $200 check for me for some other loan product they offered. I then asked her if I could just pay the $100 back in exchange for all my info as I was growing leery of the company in general and had seen many negative online articles about the company. She told me I had no choice because I had signed a contract with them. I ended the call and contacted H&R Block and asked if it was possible for them (Instant Tax) to tamper with my refund. I was told as long as they did not have my W-2s I had nothing to worry about.

I filed a complaint with the BBB on 1/26/12. On 2/06/12, I went to Jackson Hewitt and filed my taxes. On 2/8, Jackson Hewitt notified me my return had been rejected. On 2/9, I went to the local IRS office and found out that Instant Tax had already filed, with incorrect wages, and it had been deposited in an account. So, I filed an amended return with form 14039 (ID Theft form). I was told today, 4/2 that the ID theft department had just confirmed receipt of my documents on 3/31/12 and it could usually take up to 6 months to receive my refund. I have requested a tax advocate. Any help or information regarding how I can shut this place down or sue would be greatly appreciated.

This report was posted on Ripoff Report on 04/04/2012 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/instant-tax-services/sacramento-california-95823/instant-tax-services-nationwide-scam-please-beware-sacramento-california-864006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now