• Report: #815404

Complaint Review: instantcheckmate

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  • Submitted: Thu, December 29, 2011
  • Updated: Thu, December 29, 2011

  • Reported By: Bonnie — el dorado Kansas U.S.A.
instantcheckmate
3995 W Quail Ave Ste. B Las Vegas, Nevada United States of America

instantcheckmate I authorized a one-time use, but they turned it into a recurring monthly charge Las Vegas, Nevada

*Consumer Suggestion: Next time, before providing your billing information...

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I authorized a one-time use, but instantcheckmate took the liberty of turning it into a recurring monthly charge. Looks like from the complaints I've read that this is their m.o.(their usual way of doing business). It could have been worse--according to some of the complaints some people are charged almost $200.00 for a one year membership and when confronted Instantcheckmate only promised not to make the charge again after the membership runs out. Obviously not a reputable company. Beware--save yourself some time, frustration, and money--stay clear of this one! 

This report was posted on Ripoff Report on 12/29/2011 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/instantcheckmate/Las-Vegas-Nevada-89118/instantcheckmate-I-authorized-a-one-time-use-but-they-turned-it-into-a-recurring-monthly-815404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Next time, before providing your billing information...

AUTHOR: Ken - (USA)

you should read their Terms and Conditions.

Here's part of the Terms and Conditions...

By default, all plans are scheduled to renew automatically when the selected term comes to an end. Customers can cancel at any time by calling our customer support line at 1-866-490-5980.If you selected a trial membership, your five day $1.00 trial (or $0.99 trial) will expire in 5 days. If you would like to cancel before the trial ends, you may do so for any reason and you will not be charged again. Simply call 1-866-490-5980 between 5:00 AM and 7:00 PM, PST, Monday through Friday, or weekends between 5:00 AM and 6:00 PM, PST to speak with one of our Customer Service Representatives. Otherwise, your trial membership will end five days after you signed up, at which time you will be charged the standard monthly rate of either $14.63, $19.63, $24.63, $29.63, $34.63, or $39.63. The monthly rate is determined by the promotion that was running at the date of purchase. Your membership will automatically renew every 30 days thereafter until you cancel.

O-o-o-p-s.

You now need to read all of it and make sure you cancel future billing properly.

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