- Report: #1125375
Report - Rebuttal - Arbitrate
Complaint Review: Insurance Schools Inc
Insurance Schools Inc5512 Big Tyler Road Charleston, West Virginia USA
Insurance Schools Inc insurance-schools.com Not what you ordered Charleston West Virginia
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I searched Google to find a company that had practice exams for Property and Casualty Insurance licensing. This company came up on the first page of Googles links. I clicked on the link and was taken to a page that had what appeared to be exactly what I was looking for. This is the link I used:
I suspect the company will change the verbiage on this page once they see this report. But at the time I placed the order, there was nothing that indicated you were limited to 35 exams that you could only take one time. That is explained to you in an email after you pay your money.
When I called to complain to the company, I was passed to a man named Dan who should definitely not be dealing with the public! He refused even to listen to me and just kept talking over me. Very rude and very unhelpful. I suspect he is the one who wrote the response to the gal who filed an earlier report on this company. And he will likely write a response accusing me of yelling and screaming as he did with the earlier complaint (which I didn't do). But honestly, this guy is a jerk.
To be helpful, this is what I would reccommend: Don't buy the exam prep course from this company. The real benefit of this kind of thing is that you would normally get to just keep taking the exams over and over so you get really comfortable with the questions and can almost answer the questions without thinking about it. After all, why do they limit how many times you can take the same exam anyway?? It doesn't cost them anything to give you unlimited access for a limited period of time.
The other reason not to buy from this company is that if you have a problem, the person you are likely going to deal with is not at all nice and even less helpful.
I did manage to get a refund from him after being to treated to his "sparkling" personality but I could have done without the hassle. And by the way, Dan, my name is Lynne K. Just so you know this isn't anonymous.
This report was posted on Ripoff Report on 02/21/2014 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Insurance-Schools-Inc/Charleston-West-Virginia-25313/Insurance-Schools-Inc-insurance-schoolscom-Not-what-you-ordered-Charleston-West-Virginia-1125375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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