- Report: #483576
Report - Rebuttal - Arbitrate
Complaint Review: integra telecom
integra telecom1201 NE Lloyd Blvd, Ste 500 Portland, Oregon United States of America
integra telecom INTEGRA PHONE SERVICE Northglenn, Colorado
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I have had Integra unfortunately for 3 years (because of a contract). I was getting ready to change phone service companies because of poor customer service and had no outstanding balance with them. When I was trying to switch the new phone company could not do so because Integra had a block on that because of a service order (there was none).
At this point I was moving to a new bigger office and need to change service location since Integra had a hold on my account I could not do so. I had to have Integra Move my phone line to the new location. I was told it would take 14 day to do so. It took them 46 day to finally make the move. (I was WITHOUT phone service during this time)
I then tried to switch service again and Integra automatically added 3 years to my contract.
And then I had interrupted service for an unpaid bill. they charged me for the time that I didnt have service during the move and they didn't change my billing address for the 2 months I had been at the new address they sent the bill to the address that they new was wrong I called customer service to get this fixed they said tough luck your in a NEW 3 year contract and that they would not release my number to a new Service Provider. And after I had them change the address again wasn'd due for 12 days
I would NEVER USE INTEGRA Service AGAIN
This report was posted on Ripoff Report on 08/21/2009 04:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/integra-telecom/Portland-Oregon-97232/integra-telecom-INTEGRA-PHONE-SERVICE-Northglenn-Colorado-483576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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