• Report: #668701

Complaint Review: integra telecom

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  • Submitted: Mon, December 06, 2010
  • Updated: Mon, December 06, 2010

  • Reported By: sarah — Tucson Arizona United States of America
integra telecom
1201 NE Lloyd Blvd., Portland OR Phoenix, Arizona United States of America

integra telecom Integra Shyster Phoenix, Arizona

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Quest is a saint compared to this company. A rep came by my office a year ago and offered me great savings and higher bandwidth than my Quest account. To my misfortune, I transferred to Integra. My bill is higher and my bandwidth is smaller. The DSL is only 2 mgbs. I wanted to make changes to my service and discovered that I signed a 3 year contract (my fault for not reading the fine print). Changes are not allowed within your service -- only if you want to upgrade, not downgrade. The way the bill is broken up on paper, it says the DSL line is $45 per month. According to their customer rep, this is incorrect. My DSL line actually costs $80 per month. Can you believe it? $80 per month for 2 mgbs?! I cannot terminate the contract even with a penalty fee. The monthly bill with all of its phone and DSL features must be paid out for the entire 3 year contract.

This report was posted on Ripoff Report on 12/06/2010 05:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/integra-telecom/Phoenix-Arizona-/integra-telecom-Integra-Shyster-Phoenix-Arizona-668701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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