• Report: #891381

Complaint Review: Intelius 877-974-1563

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  • Submitted: Thu, May 31, 2012
  • Updated: Wed, June 13, 2012

  • Reported By: Ltcbuffalo — Williamsville New York United States of America
Intelius 877-974-1563
Bellvue, Washington United States of America

Intelius 877-974-1563 Order 99 cent look up of a phone number & they charge your credit card $20 monthly without consent. Bellvue, Washington

*UPDATE Employee: Intelius Customer Support

*UPDATE Employee: Intelius Customer Support

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I went online in April to look up a phone number/address an old friend.
Intelius cost me .99 to do that. Charged my credit card 1.03.
This month I noticed a charge from them for $21.03. I never signed up for further services.
Went online and found out that they do this to everyone.
Total scam.

This report was posted on Ripoff Report on 05/31/2012 09:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius-877-974-1563/Bellvue-Washington-/Intelius-877-974-1563-Order-99-cent-look-up-of-a-phone-number-they-charge-your-credit-c-891381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Intelius Customer Support

AUTHOR: InteliusCustomer__Support - (United States of America)

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase process.  All of our services are non-contractual so there is no obligation to continue using the service. 

If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support. www.intelius.com/emailcontact.php  We value your feedback and look forward to hearing from you.
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#2 UPDATE Employee

Intelius Customer Support

AUTHOR: InteliusCustomer__Support - (United States of America)

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.  

Intelius offers a variety of services during the purchase process.  All of our services are non-contractual so there is no obligation to continue using the service. 

If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.  

www.intelius.com/emailcontact.php 

We value your feedback and look forward to hearing from you.
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