- Report: #1047813
Report - Rebuttal - Arbitrate
Complaint Review: Intelius
Intelius Charged my account 19.95 for 25 months Bothel Washington
*UPDATE Employee: Inteliius Customer Care
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I noticed monthly charges from intelius going back to 2011 in the amount of $19.95. I thought it was for my daughter's education as she was attending school in WA state. She is out of school and the charges continued so I called. They said I did a search for a person I have never heard of. They couldn't confirm either of my email addresses and kept asking me for credit card, and address information repeatedly. I was put on hold several times for lengthly time periods; long enought to do a search and find this site as well as an "alert" on the BBB site. They have promised me a refund for 25 months which I should receive in 5 to 7 days. I have a confirmation number. I bet they are hoping I want follow-through. Wikipedia has some interesting information on class action suit against this company.
This report was posted on Ripoff Report on 05/01/2013 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Intelius/Bothel-Washington-98041-0808/Intelius-Charged-my-account-1995-for-25-months-Bothel-Washington-1047813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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