- Report: #1114315
Report - Rebuttal - Arbitrate
Complaint Review: Interface Maryland
Interface Maryland9318 Gaither Rd Gaithersburg, Maryland USA
Interface Maryland They didn't told me that in case of cancelation, if have to be in 3 business day & by a certified mail, which is not enough time. I did it & havent receive the refund & they dont answer the phones Gaithersburg Maryland
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My husband is an active duty service member & we received orders for a relocation. I send my cancelation certified letter & it was received on 12/20 according the customer service rep. Today is 01/09/14 and I havent receive my refund. I called & they transfered me from extensions to extensions but nobody answered my inquiries. The "talent director" dont told me during the interview thatin order to process the cancelation I have to send a ceritfied letter during the next 3 business days, wich is not enough time & I could loose my money. I send the letter, now 20 days from it, I havent receive my refund. I'm wondering how many people they ripped off with this scam.
This report was posted on Ripoff Report on 01/09/2014 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Interface-Maryland/Gaithersburg-Maryland-20877/Interface-Maryland-They-didnt-told-me-that-in-case-of-cancelation-if-have-to-be-in-3-bu-1114315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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