- Report: #1050171
Report - Rebuttal - Arbitrate
Complaint Review: International Autos Mercedes Benz
International Autos Mercedes Benz2400 S. 108th St Milwaukee, Wisconsin USA
International Autos Mercedes Benz BEWARE - International Autos: Mercedes-Benz wrecked my 2003 MB S55 AMG Milwaukee Wisconsin
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On May 3, 2013, I took my company's 2003 Mercedes-Benz S55 in to have a ABC issue resolved. I drove the car in with a noticable lean on the left rear.
The right rear, front right & front left were all normal height. Within about 30 minutes, the service advisor John A Bell came to let me know that they "killed my suspension" by letting out the presure from the ABC system (they drop the presure to 0.0 psi). He stated that "your ABC pump is now dead." Guess what? The car was now sitting flat on the ground with some damage to all four wheel wells, 4 tires, undercarage and other mechanicals.
To my shock, Mr. Bell presented me with a repair estimate for $3800.00 for damage they caused. I drove in with a car that was drivable with a extremely smooth ride quality and now had to have it towed away from International Autos - Mercedes-Benz with significant dealer-caused damage to my vehicle. [continued below]....
My cost for an International Autos Mercedes Benz induced "low-rider": $89.99 less 10% or $79.99 PLUS $128.00 towing charge. Mr Bell actually charged to make my S55 UN-DRIVABLE!
Buyers of Mercedes-Benz and those who need service, beware of this shady dealership and service center.
It's been a week since International Autos wrecked my car and all I get this week is a recorded phone message from them trying to sell me another car!!!
It's sad to say that I leased an Infiniti I30t several years back from IA. Thank goodness I never let IA service my company's 2000 Mercedes Benz S430!
Word to the wise, protect your vehicular asset and maintain your valuable investment by shopping elsewhere for MB service, parts and vehicles.
Word to Mercedes-Benz USA, this is not a dealer you need on your roster of dealers as they seem to have a pure distain for your product, your revenue and your reputation. Please contact me as I would love to discuss this dealer with you in greater detail.
Word to lenders, beware of funding offered to this organization (especially floor loans), as many customers will not buy nor service product from them, making it more difficult for them to repay your bank loans. Loan Defaults may be coming soon. Don't offer them loans or raise their interest rate to protect your bank's and shareholder's assets.
Negative or -5 Stars is my rating.
If you have been harmed by this dealer let me know. Also, you may file a complaint with the State of Wisconsin with this link:
This report was posted on Ripoff Report on 05/11/2013 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/International-Autos-Mercedes-Benz/Milwaukee-Wisconsin-53227/International-Autos-Mercedes-Benz-BEWARE-International-Autos-Mercedes-Benz-wrecked-my-1050171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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