• Report: #597998

Complaint Review: Internet Cash Machine, ICM websites

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  • Submitted: Wed, April 28, 2010
  • Updated: Wed, May 05, 2010

  • Reported By: Eric — Coral Springs Florida Virgin Islands (US)
Internet Cash Machine, ICM websites
996 Flower Glen St. Simi Valley, California United States of America

Internet Cash Machine, ICM websites ICM, icmwebsites.com, Internet cash machine, home income profit system, internetprofitsucessystem.com, Specialty Merchandise Corporation, SMC, smcorp.com, dailynews7.com Misrepresents offer to work from home. This is a scam, and has alot of hidden fees. Simi Valley, California

*UPDATE Employee: The $2.97 cent refund was processed on 4-29-10 as the recpt picture confirms

*Author of original report: ICM Websites continues to lie about refunds - this is a scam - buyer beware

*UPDATE Employee: The refund of $2.97 was processed on 4-29-10 and the funds will be in the purchasers account.

*Author of original report: Author of this post still has NO refund !

*Consumer Comment: more lies!

*UPDATE Employee: Customer provided additional contact information, account located, cancelled and refunded.

*UPDATE Employee: Upset customers get refunds from ICM

*Consumer Comment: ICM form letter response

*UPDATE Employee: Customer Reeves has been cancelled and refunded as of 4-29-10

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ICM websites - Internet cash machine looked like a legitimate website, however it was a bait and switch. They say they will charge you only $2.97 for a way to work from home, however they do not tell you until AFTER you pay that you are now signed up to have a charge of $139.95 charged to your credit card (which they did immediately) in 3 days, and also they will charge you $4.95 per month for hosting fees. Also when you try to check out the 3 day free trial you can not get past step #2 on the profile without purchasing a $39.95 merchant account from them. SO without that purchase there is no information for you to really see what this is all about. I called for a cancellation and a refund of my $2.97 which never did it show this is a non-refundable fee. The "supervisor" I spent a half hour on the phone with Ben Sanchez (if thats even his real name) would not disclose the address but said they were located in Tampa, Florida and the name of their company was Internet Cash Machine Corp. I went to www.sunbiz.org (Secretary of state) to check out if that corporation even exists in Florida which is did not. He had no answers to that. I asked if he was aware of the FTC guidelines on affiliate marketing to place disclosures on the websites that drew me to his website and he was not familiar. This is a deceptive practice and I urge everyone to file complaints with the Federal Trade Commission if you have been effected. www.ftc.gov - I was told no matter what I could not get my $2.97 back that it is non-refundable and I asked to see where it is written. I was told it was in the terms & conditions. I went there with the supervisor on the phone and no where does it mention that it is non-refundable. The supervisor told me the terms are subject to change, but could not show me anywhere it shows it in writing that would give me the ability to make that decision. He then hung up on me after a half hour on the phone trying to get answers and my money back. I will be filing a complaint with the FTC and I hope as many consumers will read this to make sure this will not happen to them as well. Buyer Beware - ICM websites - Internet Cash Machine is a scam.

This report was posted on Ripoff Report on 04/28/2010 08:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Internet-Cash-Machine-ICM-websites/Simi-Valley-California-93065/Internet-Cash-Machine-ICM-websites-ICM-icmwebsitescom-Internet-cash-machine-home-inco-597998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

The $2.97 cent refund was processed on 4-29-10 as the recpt picture confirms

AUTHOR: Director of Operations - (United States of America)

This customer was refunded the $2.97  that they were charged. This refund was processed on 4-29-10, and was in the amount of $2.97. The attached pic with this rebuttal confirms that a $2.97 refund as provided on the date specified for $2.97. 

The total refund due to this customer is 297 cents.
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#2 Author of original report

ICM Websites continues to lie about refunds - this is a scam - buyer beware

AUTHOR: Eric S - (Virgin Islands (US))

There has been NO refund issued to me - and still company has not given someone who will handle it - I will call and speak to anyone at the company that will handle the refund for me. 
Just trying to tell people you gave someone a refund doesnt make up for the scam your running. If your going to say it then DO IT.
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#3 UPDATE Employee

The refund of $2.97 was processed on 4-29-10 and the funds will be in the purchasers account.

AUTHOR: Director of Operations - (United States of America)

A refund of $2.97 was provided and processed on 4-29-10, if the customer would check with his bank tomorrow, we are sure the $2.97 will be in the account.
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#4 Author of original report

Author of this post still has NO refund !

AUTHOR: Eric S - (Virgin Islands (US))

As to the previous post, I am the author of this thread and have not received a refund of my $2.97, and also my card within a half hour of signing up had a transaction pending for $139.00. This company is a scam and they use the same reply for every complaint to make it look like they sent a refund. This company is a scam and needs to be stopped. File complaints with the Federal Trade Commission. 
If they want to help so bad why don't you give us a direct number and a designated person who will handle our refunds?
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#5 Consumer Comment

more lies!

AUTHOR: Juanita - (United States of America)

Customers who provide enough information are refunded?


My original report# 598369 gave more than enough information to reverse the charges on the credit card. The reason I commented on this report? The original was well written. It was the "customer Reeves was refunded" posted on all kinds of reports from different places that was realy stupid. It shows that the response is B.S. I hope customer "Reeves" was refunded funny how they are from all over the country?


Then it acts like I was found and refunded. My original report has no response from the Internet Cash (Stealing) Machine. No credit yet on my card. (that I now check everyday) I'm not checking it for a refund, but I want to make sure that the Cash Stealing Machine doesn't strike again!


Original author? Did you get a refund?


 

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#6 UPDATE Employee

Customer provided additional contact information, account located, cancelled and refunded.

AUTHOR: Director of Operations - (United States of America)



Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??



In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.



Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.



Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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#7 UPDATE Employee

Upset customers get refunds from ICM

AUTHOR: Director of Operations - (United States of America)

This is a fact. We have diligently responded to each and every complaint posted. Those customers that provide their contact information are provide a refund. No questions asked. If you from Rockford, require a refund. We can do that. But we were unable to locate your account, based on the first name and city posted on your complaint.
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#8 Consumer Comment

ICM form letter response

AUTHOR: Juanita - (United States of America)

I got ripped off by ICM too. That form letter response is a joke! What a bunch of crap (Internet Crap Machine is more like it)

ic3.gov Thats the goverments Internet Crime Report site

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#9 UPDATE Employee

Customer Reeves has been cancelled and refunded as of 4-29-10

AUTHOR: Director of Operations - (United States of America)



 



Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $2.97, as the $139.95 charge was never drafted form the account.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??



In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.



Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.



Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff



 





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