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Report: #928891

Complaint Review: interval international - miami Florida

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  • Reported By: Sanjay — fort lauderdale Florida USA
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  • interval international 6262 Sunset Drive miami, Florida United States of America

interval international unfair miami, Florida

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I am a member of Interval world since 2007.  Never used it until last year in December, 2011 they were offering a free getaway promotion if I purchased their selected getaways.  But before I purchased a getaway from intervalworld.com, I called them prior to find out that if I'm not able to make to the destination, will they send the the free getaway voucher to my home address, and the agent replied yes.  Waited for almost 3 months and never received anything.  Called them up, and they denied they ever said that.  So I filed a dispute with my credit card company.  They had 60 days to resolve the dispute, but no reply was given and I received a full credit for the purchase.  Now, I'm trying to login to my account and it has been freezed since 3 months.  Spoke with the manager in charge,  instead she told me that either you pay us back the disputed amount or we will keep it freezed.  Really I don't care for such a company who does'nt stand to its customers, but at least give me access or credit me the difference till my membership expires for which they charge a fee.  And the manager replies,  NO!!!  

This report was posted on Ripoff Report on 08/17/2012 07:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/interval-international/miami-florida-33143/interval-international-unfair-miami-florida-928891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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