• Report: #940586

Complaint Review: Intown Suites

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  • Submitted: Thu, September 13, 2012
  • Updated: Thu, September 13, 2012

  • Reported By: D-Ross — smyrna Georgia United States of America
Intown Suites
363 forest parkway forest park, Georgia United States of America

Intown Suites (Forest Park, Ga.) Location- Specifically Kim Richardson Mgr. Cock Roaches, lots of them. Thief and Racist Mgr KIM RICHARDSON STOLE MONEY FROM ME forest park, Georgia

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I am 45 years old, married 15 years, father of an 8 year old girl. Due to the economic downturn I lost my home and we needed a place quick and I turned to Intown Suites as I have MANY times before and have mostly been satisfied. I moved into the Forest Park location several months ago. Right off the bat I had no AC for almost two days, then the maintenaince guy simply walked in and dropped a different unit in the slot and voila. Why he couldn't do that two days prior was beyond me. Months went by and I was NEVER late w/rent one time. Then our door broke, wouldn't open, jamb plate was loose, I told Kim Richardson, nothing was done. A week went by and the jamb plate eventually came off. I complained to Kim agian, this time there was urgency as my wife could not leave the room because you could just push the door open. Kim said she would have it taken care of but went home. I by-passed her and went to the maintenance guy, and he replaced the plate, but he used button head screws and it doesn't take a rocket scientist to know that opening and closing the door would eventually work those loose, and it did. [continued below]....
..... Again, my wife is stuck in the room again Kim took another day to walk over and VERY rudely accuse us of tearing up the door. She had it fixed but then the door wouldn't open at all so I lost my patience and called Kim and told her I was sick of this crappy service, and if I did not have a working door by the end of the day, I would go over her head. Then she came to my room YELLING you aint gonna talk to ME in that tone! I says" Yeah, I do, it's the only way to get you to do anything, obviously!" The door got fixed that time! BUT<---- now here comes the good part. Time for Kim's retaliation. Rent day came and stupid me, I made a counting error and was $2 short. TWO DOLLARS! My Dad said he would let me use a credit card to make the difference, but Kim Richardson wanted him to fax a copy of the front and back of his debit card (very weird request, he refused) Kim herself told me there was a western union right down the road. She knows my car was torn up so I had to ride a bike and was back in abourt thirty minutes. (still before 1pm) and I have heard her let people have until one if they need. "Oh no, now you late and you gotta pay $25 late fee" I couldn't believe it I said verbatim"Are you kidding me? You know this is about that door that YOU wouldn't fix and your gonna retaliate against me??" I did not have enough money again! I did not know what to do so I stormed out to go to my room to think a minute, but, we were locked out of our room! Kim said until I pay her rent plus late fee I could not go inside. Of course by this time, she has made this VERY personal. What a true professional huh? I did not know what to do so I called the cops. Officer Gonzales goes inside to talk to Kim, comes back out and says I have three options, 1-move out immediately 2- Pay rent plus late fee or 3- Pay $44 for 1 night. I called my Dad and he wired another $25- (at the cost of $17,again) Officer Gonzales told me to call them when I get back so I don't have to go in Kim's office alone so I did. I went in with the money and the cop. Only to be told, no you makin my business look bad with these cops!  She handed me a key and told me get my stuff out and I did. Then to add insult to injury, when I brought he that key back, along with my two other keys, she ripped me off again! She stole my deposit and said, "That's a key charge." I then called her what she is, I said you are a racist piece of (doo-doo), and that makes you a sorry human being to throw a family into the streets for no goddamn reason.( See, by this time, I have talked to two African American tenants who came out after me, and not charged a late fee. Hmmm). One man is gonna write me an affidavit as soon as he moves. Don't know what I will do with it, but small claims court is probably the answer since it does prove racism. Well, Kim Richardson did not like being called a racist, so she retaliated, AGAIN. SHE called the cops and said I threatened her physically! So, throwing my family into the streets was not enough, she was gonna lie to have me arrested. Well the police checked me out, my record etc. and chose not to believe that racist liar, thank God! You see, I have NEVER been in any kind of trouble, except a traffic ticket. YOU ARE AN IDIOT IF YOU GIVE THESE PEOPLE ANY OF YOUR $$$$$!

This report was posted on Ripoff Report on 09/13/2012 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Intown-Suites/forest-park-Georgia-30082/Intown-Suites-Forest-Park-Ga-Location-Specifically-Kim-Richardson-Mgr-Cock-Roaches-940586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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