Complaint Review: Intuir Inc - Mountain View California
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- Author Not Confirmed
- Intuir Inc 2632 Marine Way Mountain View, California USA
- Phone:
- Web: https://ttlc.intuit.com
- Category: Computer Software
Intuir Inc Ripoff for State Tax eFile Mountain View California
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I have been a Turbo Tax customer since its second year of being in business. I am not sure what happened during 2014, but the company has changed drastically. Besides the elimination of forms that their customers had become used to in the Deluxe edition, they have drasically raised the price of filing state returns electronically. I could not find any place where in their packaging or online documentation that stated a state tax return would cost $24.95 to file electronically.
This fee is exorbitant and should be fully documented to the customer before a purchase is made. Even worse yet, I did not find out this fee until I went to file my Federal and State (Maryland) returns. Since the Federal filing is free, a customer assumes that the state is also free or at least a very small stipen. Their fee equates to 20% of my State Tax Refund.
A very disgruntled long time user.
Allen
This report was posted on Ripoff Report on 03/25/2015 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intuir-inc/mountain-view-california-94043/intuir-inc-ripoff-for-state-tax-efile-mountain-view-california-1218093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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