- Report: #1134345
Report - Rebuttal - Arbitrate
Complaint Review: Intuit/TurboTax
Intuit/TurboTax7535 Torrey Santa Fe Rd San Diego, California USA
Intuit/TurboTax Santa Barbara Tax Products Group MY FEDERAL REFUND WAS STOLEN TURBOTAX & AMAZON San Diego California
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I am writing to report fraudulent actions by Santa Barbara Tax Products Group and Intuit/Turbotax employees regarding my $6394 income tax return. In short they will not give it to me.
Santa Barbara Tax Products Group colluded with intuit/turbotax to defraud me of my $6394 federal income tax return.
The scam happened as I was finishing up my tax return on the turbotax website when I authorized Turbotax to take their fees from my federal tax return.
At the next step, I was asked if I wanted to have them buy amazon gift cards with part of my refund. I said zero. (actually it is a sliding scale from zero to the whole amount and I slid it to the zero end of the scale).
I have been attempting to retrieve my refund for about a month now, but they refuse to even discuss it with me.
I believe the transaction or the software is fixed to not allow a customer to say zero. Or someone in one of the 2 companies changed my selection. Either way someone acted together secretly to achieve a fraudulent, illegal or deceitful outcome and they are holding my refund as hostage.
Please help me solve this theft by doing a report on this and it would protect the public from the same fate as I have experienced.
This report was posted on Ripoff Report on 03/28/2014 04:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/IntuitTurboTax/San-Diego-California-92129/IntuitTurboTax-Santa-Barbara-Tax-Products-Group-MY-FEDERAL-REFUND-WAS-STOLEN-TURBOTAX-a-1134345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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