- Report: #1172220
Report - Rebuttal - Arbitrate
Complaint Review: INVISION HARDWOOD & DECOR
INVISION HARDWOOD & DECOR391 Edgeley Blvd, Unit 6 CONCORD, Ontario Canada
INVISION HARDWOOD & DECOR INVISIONHARDWOODDECOR BAD,RUDE,TERRIBLE,POOR CUSTOMER SERVICE,OBNOXIOUS,COMPLETE A******* CONCORD Ontario
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We were in the market for hardwood flooring so we decided to call the folks at invision we found them online but were not convinced with their boastful homestar reviews as there are many people that have scammed homestars. All one has to do is GOOGLE Homestars Scam and the search speaks for itself. My call was handled politely by lady who took my details than put me on hold.
My call was than taken by someone named Roy and I expressed my concern above, he became arugmentative as to my opinion or concerns, and I let that go. I explained I need several hundred feet of flooring, quoting what I wanted and needed a price. His answers became vague as I tried to say this is what I would like to buy and this is what and where I needed it installed. The more educated I became as to asking for exactly what I needed, the more abrupt and obnoxious he became.
Upon taking my call he boasted on how all the reviews posted are true but to my experience this couldnt be farther from the truth. [continued below]....
He than says $8-10 bucks a foot should cover everything. I than asked about quarter rounds. Oh no thats extra as rudely interupted me for the 5 or 6th time. I did my homework, new whatI was buying but that just seemed to piss Roy off even more as I would imaging most of the people calling him are dumb housewives where I would guess to say based on my experience he wouldnt be very fair, but Im sure he'd be real nice! Roy you are the most obnoxious business person I have ever spoken too. You must be one of the owners there because no one would hire you to work for them as to the way you treat people. Can you imagine if you bought somehting from these people and had a problem based on trying to call them us trying purchsase something. This is REAL HONEST REVIEW, NOT SOME B******* REVIEW. AVOID DEALING WITH THIS COMPANY THEY DO NOT DESERVE TO BE IN BUSINESS! I called back and advised him I would right this seething review and he just laughed and hung up. This is the type of people that work at Invision Hardwood Flooring & Decor. Dilusional disrespectful and downright ignorant. Even the most difficult and challenging clients deserve basic courtesy and respect. After all they were calling you to spend their hard earned money Roy! We hope you experience the same treatment you provided in the near future when you go to call or buy a product or service. Only than might you understand your intransgient a****** personality. Rude, obnoxious and completely disrespectful. May this review haunt you for years to come and I can honestly say based on your behaviour it wont be the last. No one cares how much you know until they know how much you care. And guess what ROY.. You don't give a s***!
This report was posted on Ripoff Report on 08/25/2014 02:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/INVISION-HARDWOOD-DECOR/CONCORD-Ontario-L4K4A7/INVISION-HARDWOOD-amp-DECOR-INVISIONHARDWOODDECOR-BADRUDETERRIBLEPOOR-CUSTOMER-SERVI-1172220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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