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Report: #831223

Complaint Review: ipod battery depot - Internet

  • Submitted:
  • Updated:
  • Reported By: butterfingerz — Pensacola Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ipod battery depot 2 venture suite 410 Internet United States of America

ipod battery depot Charged $55.00 for an IPOD they never fixed or replaced a battery for. Internet

*Author of original report: Partial Refund.....

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My original purchase was on-line 06 Oct 11 for a battery for my 4th generation iPod touch for self-installation. The price was totaled on-line for 22.95 incl. shipping and handling. Within the hour, I called the company to cancel this order. At that time I was told...wait two billing cycles to receive your refund. I went ahead and purchased the professional installation which totaled $35.00. 17 Oct 11 after this company received my iPod, they sent me an e-mail stating they are not responsible for the device not working even after battery installation.

If I knew this before I paid and sent this company my iPod, I would have NEVER done business with them. Who knows if they broke the item while claiming to install a battery, this device requires soldering and careful handling. This disclaimer should have been made visible on their web page for all to read before any purchase of their services are made, it is not.

I was charged $35.00 for the self installation which I was never refunded for then I was charged an additional $22.95 for ipod battery depot to replace the battery for me.  So, I am out $52.95 + shipping and handling and still I have a broken ipod.  This company is a scam!!! and should be put out of Business!!!! oh and I am currnetly deployed, my ipod was the only for of entertainment i have, so I hope they feel wonderful ripping of a military person who is fighting for their freedom.  Shameful!

This report was posted on Ripoff Report on 01/30/2012 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ipod-battery-depot/internet/ipod-battery-depot-charged-5500-for-an-ipod-they-never-fixed-or-replaced-a-battery-for-831223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Partial Refund.....

AUTHOR: butterfingerz - (United States of America)

POSTED: Friday, February 03, 2012
Monday, January 30, 2012 7:46 PM, iPod Battery Depot decided to refund $22.95 my payment.  I have accepted it and have moved on as this experience has shown me that no matter what the possible diagnonses or price, I will use the maker of that product to diagnose and fix that device.  By the way, I am still out an ipod and the rest of the payment made to this company.

Thank you IPOD Depot for the valuable lesson.
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